Hygiene is more important then ever

In today’s climate, Hygiene is more relevant and important then ever. That’s why we here at DG Health have implemented the highest level of hygiene procedures in order to ensure our clients can get the treatment they need in comfort and safety.

How do the new face mask rules affect Osteo appointments?

The new rules about the mandatory wearing of facemasks now mean that all Allied Health and thie clients now have to wear face masks as physical distancing is not possible. This means that both your Osteo practioner and you must wear a face mask during the treatment session. It does not need to be a medical grade mask, it can be a homemade mask or even a scarf to cover the face. The only exception to this new rule is


  • if you have a valid medical condition that prevents you from wearing a face mask.
  • you are under 12 years old.

How are staff ensuring the safety of clients?

We’ve implemented as many measures as possible to further improve the cleanliness of our clinics– hygiene has always been a top priority at DG Health, so we’ve hit the ground running with our improved cleaning processes.

  • Staggered appointment slots to reduce practitioner cross-over
  • Dedicated cleaning time between clients to ensure adequate disinfecting of room
  • Discontinued use of waiting room
  • Removal of all linen in treatment room
  • All surfaces regularly cleaned with disinfectant
  • Practitioners wearing masks and gloves during consultation
  • Pre-appointment COVID-19 screening of all new clients
  • In car waiting to ensure no crowding in waiting room
  • Hand sanitizer on entry and exit
  • Contactless payment, no cash handled

Whats required of Clients?

Clients are kindly asked to follow the below guidelines


  • Notify staff and stay home if you’re feeling unwell with cough, runny nose, fatigue or any other flu-like symptoms (NO cancellation fees if you are unwell and need to reschedule your appointment)
  • Notify your practitioner when you arrive for your appointment and remain in your vehicle until your practitioner collects you
  • Bring in or request a mask to wear during your consult
  • Bring in a towel to lie on during your consult
  • Use provided hand sanitiser upon entry and exit

Stay Up to date

Read the links and articles below for the most recent updates on COVID-19 and Victorian Restriction Guidelines.

  • July restrictions update (Vic Gov) – click here
  • Health Alert (Health.Gov) – click here
  • Current situation and case numbers (Health.Gov) – click here
  • Download the CovidSafe App – click here


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Get In Touch

Do you have a question about our practitioners or services?

Feel free to contact us by clicking on the link below.

Our Mission

Our mission is to get you pain free through hands on treatment and moving your best through tailored exercise programs.

We want to help you look after the only body you will ever own and take care of it now so you can do the things you love for years to come.

DG Health RICHMOND • Level 1, 99 Murphy St RICHMOND VIC 3121 • 0421 352 389 • info@dghealth.com.au

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